How to Buy Bitcoin & Crypto with ING Bank

How to Buy Bitcoin & Crypto with ING Bank

Summary: ING customers cannot buy cryptocurrency through the bank, but they can fund MiCA-regulated exchanges such as Kraken or Bitpanda using SEPA transfers or ING debit and credit cards.

These platforms provide regulated access to digital assets under EU law. While ING applies compliance checks, it generally allows transfers to licensed exchanges, making it one of Europe’s more crypto-accessible banks.

Can I Buy Bitcoin with ING Bank?

ING Bank does not let customers trade cryptocurrencies directly through its online banking or mobile app. Instead, account holders can use ING to transfer funds to licensed exchanges in Europe that comply with local regulations.

Funding options include SEPA transfers across the EU, international SWIFT payments, and deposits made with ING debit or credit cards. Each transaction is secured through ING’s digital authentication tools and monitored under strict KYC and AML requirements.

After the funds clear, customers can buy Bitcoin, Ethereum, and other digital assets on regulated platforms while remaining fully compliant with EU financial rules.

How to Buy Crypto with ING Bank

The recommended way for ING customers to buy cryptocurrency is through Kraken, a trusted global exchange licensed under the EU’s Markets in Crypto-Assets (MiCA) framework. Operating across all 30 EEA countries, Kraken combines regulatory oversight with deep liquidity and broad asset coverage.

Kraken lists over 460 cryptocurrencies, including Bitcoin (BTC), Ethereum (ETH), and Solana (SOL). It also provides staking and advanced trading tools for investors seeking yield or professional-grade features.

Step-by-Step Guide to Using ING with Kraken:

  1. Create a Kraken Account: Register on Kraken’s website and complete KYC verification to enable deposits and trading.
  2. Deposit Funds from ING: Transfer money via SEPA or SWIFT from your ING account, or use an ING debit or credit card. Kraken supports EUR, USD, and other major currencies.
  3. Select a Cryptocurrency: Choose from Kraken’s listings such as BTC, ETH, SOL, or stablecoins like USDC.
  4. Complete the Purchase: Enter the amount, review the details, and confirm. Your crypto will appear in your Kraken account wallet immediately.
How to Buy Crypto with ING Bank

Fees and Deposit Limits for ING Customers

Before funding an exchange account with ING, it’s important to understand how deposits, withdrawals, and trading costs work on Kraken. Below is a summary of the current structure for ING users in Europe.

Deposits:

  • SEPA transfers in EUR are free, with a minimum deposit of €1.
  • Debit and credit card deposits from ING carry a 3.75% fee, plus currency conversion charges if the account is funded in non-EUR currencies.

Withdrawals:

  • SEPA withdrawals are either free or low cost.
  • SWIFT withdrawals range from €13 to €35, with additional conversion fees when withdrawing outside EUR.

Limits:

  • Verified Kraken accounts start with daily fiat deposit limits of €100,000.
  • Higher verification tiers allow multi-million-euro monthly limits, suitable for institutional or high-volume traders.

Trading Fees:

  • Spot maker fees range from 0.25% down to 0% depending on trading volume.
  • Taker fees range from 0.40% to 0.10%, also volume based.

Compared to competitors such as Coinbase, where trading fees often exceed 2% and card deposits are more expensive, Kraken offers a cost-conscious structure for ING customers.

ING Bank Cryptocurrency Policy

ING does not provide built-in crypto services, but customers can use their accounts to fund regulated exchanges that operate under the MiCA framework. Transfers are subject to standard KYC and AML checks, and while most payments clear smoothly, some may be blocked if flagged as high risk.

The bank is also engaged in digital asset research. It has partnered with other institutions on euro-denominated stablecoin pilots and contributes to the European Central Bank’s digital euro project, underscoring its role in shaping Europe’s regulated digital economy.

Australia note: ING allows transfers to AUSTRAC-licensed exchanges, though transactions above $1,000 are sometimes held for review. Payments to offshore or unlicensed platforms are more likely to be blocked.

Best Alternative Crypto Exchanges for ING Customers

While Kraken is the strongest option for ING customers, several other MiCA-regulated exchanges in Europe also provide secure access to digital assets:

  • eToro: A multi-asset broker with more than 35 million users worldwide. It offers 100+ cryptocurrencies alongside stocks and ETFs. Crypto trades carry a flat 1% fee, and EUR deposits can be made via SEPA, debit/credit cards, or PayPal.
  • Bitpanda: Fully regulated in Europe, Bitpanda supports EUR funding through SEPA, cards, Neteller, and Skrill. It lists over 200 cryptocurrencies and more than 3,000 stocks, ETFs, and commodities. Average trading fee is 1.49%.
  • OKX: MiCA-compliant, supporting EUR deposits through SEPA, cards, and Apple Pay. The exchange lists 350+ cryptocurrencies and provides advanced tools, perpetual contracts, and DeFi features. Fees start at 0.08% maker and 0.1% taker.

ING customers should weigh deposit methods, trading costs, asset selection, and platform security before selecting an exchange.

Best Alternative Crypto Exchanges for ING Customers

What is ING Bank?

ING Bank is a Dutch multinational financial institution with more than 38 million customers worldwide. It is one of Europe’s largest lenders, offering savings and current accounts, home loans, debit and credit cards, and investment services, all supported by its widely used ING mobile app. 

The bank also provides corporate lending, wealth management, and payment solutions, serving both individual and business clients across Europe and other key markets, including Australia.

What is ING Bank?

Final Thoughts

ING Bank gives customers reliable access to cryptocurrencies by allowing transfers to regulated exchanges rather than offering trading directly.

For most investors, Kraken provides the best balance of regulation, liquidity, and low fees, though alternatives like eToro, Bitpanda, and OKX are also available.

To invest safely, ING users should choose licensed platforms, confirm the most cost-effective deposit method, and keep tax obligations in mind.

Written by 

Antony Bianco

Head of Research

Antony Bianco, co-founder of Datawallet, is a DeFi expert and active member of the Ethereum community who assist in zero-knowledge proof research for layer 2's. With a Master’s in Computer Science, he has made significant contributions to the crypto ecosystem, working with various DAOs on-chain.