Which Countries Does Crypto.com Restrict?

According to Crypto.com’s official geo-restrictions list, over 80 countries and territories are restricted from using the app. This information is publicly available in their Help Center and is periodically updated for compliance.

The restricted locations can be grouped by region as follows:

• Africa: Many countries are restricted, including Algeria, Libya, Zimbabwe, and Ethiopia, mainly due to compliance, sanctions, and unstable financial systems.
• Asia: The list includes Afghanistan, China, North Korea, and Myanmar, reflecting strict regulatory crackdowns, security issues, and global sanctions.
• Europe: Belarus, Andorra, and Russia are restricted, with limitations tied to sanctions, political concerns, and tightening financial oversight.
• Middle East: Iran, Iraq, Syria, and Yemen are banned, reflecting ongoing conflict, unstable regimes, and international sanction enforcement.
• Americas: Venezuela, Bolivia, Guyana, and Suriname are restricted because of economic instability, currency controls, and regulatory uncertainty.
• Oceania and Islands: Smaller nations such as Nauru, Tuvalu, Samoa, and Micronesia are excluded, often due to compliance gaps and banking limitations.
• United States (Partial): Residents of New York state cannot use the app because of the state’s uniquely strict licensing requirements.
• Ukraine (Partial): Regions under conflict, like Crimea, Donetsk, Luhansk, Zaporizhzhia, and Kherson, are restricted because of sanctions and security risks.
  

Crypto.com Supported Countries

Crypto.com is currently supported in more than 100 countries worldwide, covering regions such as North America, Europe, Asia, and Oceania. The platform continually reviews market conditions, adding or restricting access based on crypto regulations, sanctions, and compliance requirements.

The platform supports both cryptocurrency and fiat deposits, currently offering secure funding through USD and EUR channels. Retail users and institutions can deposit via SWIFT, SEPA, or Fedwire, ensuring broad accessibility for traditional banking integration.

According to Similarweb, Crypto.com attracts about 6.6 million monthly visits, nearly double Gemini but around 30% lower than Kraken. The United States contributes 39% of traffic, followed by Canada, the United Kingdom, Germany, France, and a wide global spread of over 40%.

Crypto.com Licenses & Regulation

Crypto.com has a strong reputation for regulatory compliance, securing licenses in the world’s most important financial jurisdictions. These approvals enable the exchange to provide secure, transparent, and legally recognized services to over 100 million customers globally.

Recently acquired global licenses for Crypto.com include:

• United States: Broker-Dealer Registration, Derivatives Clearing Organization License, Designated Contracts Market License, Money Services Business Registration, Money Transmitter Licenses, and Non-depository Trust Company Charter.
• European Union (EEA): Class 2 Crypto-Asset Service Provider License (MiCA), Electronic Money Institution License, and Investment Firm License (MiFID).
• United Kingdom: Crypto-Asset Business Registration and Electronic Money Institution License, supporting both crypto and e-money services.
• Singapore: Major Payment Institution License under the Monetary Authority of Singapore, enabling regulated crypto and fiat payments.
• Asia-Pacific: Licenses in Australia (Digital Currency Exchange and Financial Services), Hong Kong (Virtual Asset Trading Platform), and South Korea (VASP and Electronic Financial Transaction Act).
• Middle East: Virtual Assets Service Provider License in Dubai, ADGM Category 3A License in Abu Dhabi, and a Payment Service Provider License in Bahrain.
• Americas: Payment Institution License and COAF Registration in Brazil, plus Canadian registrations with FINTRAC and provincial securities regulators.
• Other Global Hubs: Virtual Asset Service Provider License in the Cayman Islands and Investment Dealer License in Mauritius.

Does Crypto.com Require KYC?

Yes, Crypto.com requires all users to complete Know Your Customer (KYC) verification before accessing its services. This step is mandatory to comply with international anti-money laundering regulations, reduce fraud risk, and maintain trust across its global user base.

The verification requires submitting a full legal name, a government-issued photo ID, and a selfie directly through the app. Passports are generally preferred, while national IDs or driver’s licenses are also accepted, with US users needing a state-issued document.

In some cases, additional proof of residential address, such as a utility bill or bank statement, is requested. For larger deposits, Crypto.com may also require Source of Funds documentation, with all data handled under ISO/IEC 27001:2013 security standards.

Can I Use Crypto.com in USA?

Yes, Crypto.com is available to users across 49 states and US territories, including Puerto Rico, Guam, and the Virgin Islands. The only state currently excluded is New York, where regulatory approval is still pending.

While the app is broadly accessible, not all features are uniform across the country, particularly regarding the Crypto.com Visa Card. US residents can trade, deposit, and withdraw, but card availability depends on state regulations and ongoing licensing.

Where is the Crypto.com Card Available?

The Crypto.com Visa Card is currently available across the United States, Canada, Singapore, Brazil, Australia, and multiple European countries. In Europe, supported markets include Austria, France, Germany, Italy, Spain, the United Kingdom, Switzerland, and nearly every EU member state.

While availability is expanding, the card cannot be used in restricted markets such as Russia, Iran, North Korea, and Venezuela. Crypto.com also excludes certain merchant categories from CRO rewards, namely financial institutions, government services, utilities, and high-risk sectors.

Crypto.com Onchain Restrictions

The Crypto.com Onchain Wallet has several geo-restrictions depending on which features are being used, including Perpetuals, Swaps, Earn, and even the base wallet app. These restrictions are based on local regulations, sanctions, and compliance requirements across dozens of global jurisdictions.

The main onchain Crypto.com restrictions can be grouped as follows:

• Perpetuals: Not available in major markets such as the United States, Canada, Australia, Hong Kong, and most of the European Union.
• Swap: Restricted in heavily sanctioned regions, including Russia, Iran, Cuba, and North Korea, as well as multiple African and island nations.
• Onchain Wallet App: Blocked in countries like China, Belarus, Libya, and Sudan, with bans extending to conflict regions in Ukraine.
• DeFi Earn: Limited in overlapping regions such as Afghanistan, Myanmar, Venezuela, and Gaza, reflecting high-risk financial environments and global sanctions.

About Crypto.com

Crypto.com is a Singapore-based cryptocurrency exchange offering services such as trading, payments, a DeFi wallet, NFT marketplace, and institutional products. The company employs more than 4,000 people and operates under Foris DAX Asia, part of its global corporate structure.

It is notable for sports sponsorships, including Formula One, UFC, and the Los Angeles Crypto.com Arena. In 2025, the exchange added stock and ETF trading, secured MiCA and MiFID licenses in Europe, and opened a Washington, D.C. office to deepen US regulatory engagement.

Final Thoughts

Crypto.com’s expanding regulatory licenses across North America, Europe, and Asia illustrate a deliberate push toward becoming a globally recognized financial institution rather than just a crypto exchange.

By integrating products such as Visa cards, DeFi tools, and even stock and ETF trading, the company is positioning itself at the intersection of digital assets and traditional markets.

Its long-term success will likely depend on sustaining compliance across fast-changing jurisdictions while maintaining user trust and competing with larger exchanges.