Which Countries Does Crypto.com Restrict?

Crypto.com limits access to its services in 72 countries due to regulatory requirements. Restricted jurisdictions include the United States, China, Hong Kong, Singapore, Canada, the United Kingdom, and certain areas under sanctions, such as North Korea, Iran, Syria, and Russian-controlled parts of Ukraine, including Crimea, Donetsk, and Luhansk.

Additionally, Crypto.com prohibits access to individuals or entities that appear on international sanctions lists, such as the U.S. Treasury’s Specially Designated Nationals list and similar registries from the EU and the UK. Users who attempt to bypass these regional restrictions or misrepresent their location risk having their accounts suspended.

Crypto.com Supported Countries

Crypto.com is available in over 120 markets across regions like the European Union, the United States and parts of Asia. The platform continues to expand its reach, adjusting its services to comply with the rapidly changing regulatory environments. While the Crypto.com App provides access to trading, staking, and other features, service availability may differ based on local regulations.

For example, in the U.S., the app is available in 49 states, excluding New York, due to strict regulatory requirements. Users in U.S. territories like Puerto Rico and the Virgin Islands can access the app, though the Crypto.com Visa Card is not available in these regions. In Europe, the platform is gradually rolling out its Visa card, having started in markets such as the UK and Germany.

Crypto.com Licenses & Regulation

Crypto.com has established itself as a leader in regulatory compliance, securing multiple licenses across key jurisdictions. This ongoing commitment to compliance ensures the exchange can provide secure services to its more than 100 million customers worldwide.

Recently acquired global licenses include:

• United Kingdom: In December 2023, Crypto.com was authorized as an Electronic Money Institution (EMI) by the Financial Conduct Authority (FCA). 
• Singapore: In June 2023, Crypto.com obtained a Major Payment Institution (MPI) license from the Monetary Authority of Singapore (MAS), allowing it to continue offering Digital Payment Token (DPT) services in the country.
• Bahrain: Crypto.com received approval in September 2024 from the Central Bank of Bahrain to operate as a Payment Service Provider (PSP).
• Dubai: In November 2023, Crypto.com secured a Virtual Assets Service Provider (VASP) License from Dubai’s Virtual Assets Regulatory Authority (VARA). 
• France: Crypto.com was registered as a Digital Asset Service Provider (DASP) by the AMF in September 2022 after a thorough review of its compliance with anti-money laundering (AML) laws. 
• Ireland: In June 2024, Crypto.com received approval from the Central Bank of Ireland as a Virtual Asset Service Provider (VASP).

These approvals are a testament to Crypto.com’s commitment to complying with global regulations while expanding its services responsibly.

Can I Use Crypto.com in USA?

Yes, Crypto.com is available to users across the United States, though access is restricted in some states. Currently, the Crypto.com App is available in 49 states, as well as U.S. territories such as Puerto Rico, Guam, and the Virgin Islands. However, residents of New York cannot use the platform due to local regulatory restrictions.

For U.S. users, the app offers a range of services, including crypto trading, staking, and access to the Crypto.com Visa Card in most states. It's important to note that while the app is widely available, certain features, such as the Visa card, may not yet be available in U.S. territories like American Samoa and the Northern Mariana Islands.

Where is the Crypto.com Card Available?

The Crypto.com Visa Card is offered in many of the same regions where Crypto.com operates. If you have access to Crypto.com services in your area, chances are you can also get the Visa Card. It’s available in key markets like the United States, Canada, Australia, most of Europe, and parts of Asia, among other regions.

Bottom Line

Crypto.com's operations are closely tied to global regulatory environments, which result in restricted access in certain major markets like New York, Singapore, and China. However, the exchange continues to expand its presence by securing regulatory approvals in regions such as the United Kingdom, Singapore, and Dubai.

To access the full range of Crypto.com's services, completing Know Your Customer verification is mandatory. Understanding the importance of KYC is essential for anyone looking to fully utilize Crypto.com's offerings.