What is BitMEX?

BitMEX, short for Bitcoin Mercantile Exchange, is a cryptocurrency exchange established in 2014 and headquartered out of Seychelles. It operates globally and is known for its emphasis on Bitcoin derivatives, offering a wide range of leveraged contracts bought and sold in Bitcoin. BitMEX provides a high-frequency, high-volume platform designed to meet the needs of professional and seasoned crypto investors. Unlike many other exchanges, it focuses primarily on advanced financial operations such as futures and derivatives, providing leverage of up to 100x. 

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BitMEX Features‍

BitMEX is not for everyone, and its advanced features and high leverage make it more suitable for experienced traders. For new or less-experienced traders, gaining a comprehensive understanding of cryptocurrency trading and risk management is recommended before jumping into the exchange. This high leverage, along with advanced trading options, has led BitMEX to become particularly popular among experienced cryptocurrency traders. Refer to the below for a detailed overview of the key features offered on BitMEX:

  1. Spot and Derivatives Trading: Trade spot and futures markets with up to 100x leverage on select contracts. There are 18 tokens to trade on spot markets and over 80 pairs to trade on derivatives contracts.
  2. Mobile App: The BitMEX platform is compatible with desktop and mobile devices. Both versions of the exchange offer the same functionality and UI with access to markets, the ability to open positions and contact customer support.
  3. BMEX Staking: Stake the exchanges native token (BMEX) and earn a passive yield on the cryptocurrency, as well as get discounts on trading fees.
  4. Multilingual Platform: The platform can be used in several languages, including English, Mandarin, Russian, Turkish, Spanish and Arabic.
  5. 24/7 Customer Support: Contact the support team 24/7 through multiple channels, such as email, live chat and social media platforms.
BitMEX Features‍

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‍Can BitMEX be Trusted?

The platform has a comprehensive security infrastructure to safeguard users' digital assets and personal data. It employs a multi-tiered approach, including cold storage for most users' funds, two-factor authentication (2FA) for user accounts, encryption protocols for data transmission, and regular audits of its system. Additionally, BitMEX implements withdrawal whitelisting to restrict fund withdrawal destinations, and withdrawal requests are processed manually once a day, adding an extra layer of security. 

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Fees Schedule

It has implemented a maker-taker fee model, incentivizing market liquidity. Makers, who add limit orders to the order book, get a rebate of 0.025%, while takers executing market orders that remove liquidity, are charged a fee of 0.075%. Additionally, BitMEX offers futures contracts with fees ranging between -0.025% to 0.075%, varying based on the contract type. Settlement fees for futures contracts stand at 0.05%. BitMEX doesn't charge fees for deposits or withdrawals; however, the Bitcoin network fee is applicable for withdrawals.

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BitMEX Available Countries

As a global exchange, BitMEX is available to use in almost every country worldwide. The only restricted locations are the US, Cuba, Iran, Syria, North Korea, Crimea and Sevastopol, Donetsk People’s Republic, Luhansk People’s Republic of Ukraine, Kherson Oblast and Zaporizhzhia Oblast.

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BitMEX Mobile App

BitMEX offers a dynamic mobile app designed to cater to the needs of crypto traders on the go. The app ensures a seamless and secure trading experience, featuring a user-friendly interface, real-time price tracking, detailed analytics, and live charts for over 100 cryptocurrencies and pairs. The BitMEX mobile app can be downloaded on both iOS and Android devices. It is rated 4.3 stars on the Apple App Store and 4.1 stars on the Google Play Store.

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Does BitMEX offer 24/7 customer support?

The BitMEX customer service team offers 24/7 support available via live chat or email, where users can expect detailed responses to inquiries within a few hours. Their multilingual support team is trained to handle various issues, ranging from transaction errors to account management, ensuring a smooth user experience. They also provide a comprehensive FAQ section on their website that comprehensively addresses common questions, aiding new and experienced users alike.

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Bottom Line

In conclusion, BitMEX is a leading cryptocurrency derivatives trading platform offering advanced trading options and high leverage. Its features and services are geared towards experienced traders, emphasizing the importance of understanding the nuances of cryptocurrency trading before participation.